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igus® Ltd.

Caswell Road

Northampton, NN4 7PW

01604 677240

Internet of e-chains®: QR code for e-chains®

How can energy chains be configured and assembled faster and how the procurement of replacement parts be simplified? The solution of the Cologne motion plastics specialist igus®: QR codes on the e-chain®. Configuration tool, assembly instructions and a shop for replacement-part procurement appear on a smart phone or tablet in seconds. Saturday evening in the factory: In the middle of the third shift, a machine fails, a cable is defective. A technician is deployed and has to rectify the fault as quickly as possible. After all, every minute of a machine shutdown costs money. During his work, he comes into contact with many different energy chain systems. A quick look taken at them: What manufacturer? Which model? How can it be opened?
igus® makes the technician's work easier: The motion plastics® specialist from Cologne marks its energy chains with a Quick Response (QR) code. Technicians only have to switch on the camera of their smart phone or tablet and scan the two-dimensional pixel code that is visible on the crossbars and outer links. They are directed to a website where igus® provides all the important information about the product. This includes photos and videos that guide the technician step by step through the assembly process – as graphically as if an igus® expert was present. Annoying rewinding? Hardly necessary. Important assembly steps are shown in slow motion for better understanding. This multimedia presentation reduces set-up times and downtimes.

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