Change Language :
Online chat service
Answering your questions with real people not robots
Our online chat service allows you to ask questions live, to real people.
Should your enquiry be more detailed or specific we will redirect you to your local engineer or product specialist.
Not sure where your order is? Use our live chat to track or check the status of your order. Open live chat for advice and guidance.
Meet Lucy Dawson, our live chat guru
"Hi, I’m Lucy. I look after our live chat service, making sure customers receive a friendly and helpful response as quickly as possible — whether they’re looking for a quote, requesting samples, or need general support along the way. I started at igus in January 2025 in the operations team and moved to part of the inside sales team in February 2026. I enjoy being one of the first points of contact and helping to make every experience with igus simple, smooth, and positive."
Contact us
Contact details
Opening hours
Office hours
Monday to Friday from 8 am - 8 pm.
Live chat:
24h