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Digital services by igus® - for employees and customers
We see digitalisation as a great opportunity, but also as a continuous process that takes place both internally in our teams and on the customer side. We want to do pioneering work in the area of our products, our sales and marketing activities, and the working lives of our employees. Fresh impulses, such as the metaverse, give us the opportunity to break new ground and explore. Discover our digital offers and possibilities now:
Our digital services in detail: Digital consulting | IMPS | smart plastics | Online tools | Online platforms | AI solutions
Work at igus – digital and dynamic
Digital kanban board by igus IT
We are an agile industrial company. Modern tools, software, and cloud-based services are the basis for our success, from production to sales to marketing and e-commerce. In process analysis and optimisation, we use data analytics and process mining. Based on the DevOps concept, we develop large parts of our software landscape and digital services, such as our product-related online tools, ourselves. Scrum and kanban are tried and tested methods – in everyday life, but also in the overarching project work of the various specialist and corporate departments. Our iCollaboration is an enterprise platform based on various apps that enables us to share content with all our branches worldwide, provide information, and simplify collaboration with blogs, chat, whiteboards, planners, and much more.
igus employees working from home
Work from home
Home office is an integral part of our working environment. Modern software and hardware enable everyone to work easily and professionally from home, and our workforce is networked with Microsoft Teams. We see mobile work as a useful addition to the exchange of ideas on the igus campus, and we have not yet been able to connect our systems for just a joint lunch in our canteen and the kitchens of those working at home. As with many other companies, it was the first phase of the Corona pandemic that prompted us to digitalise and modernise our working environments faster. For our efforts to reach and support our employees and customers during this time, the F.A.Z. Institute recognised us in 2021 as an "exemplary company during the crisis".
Honoured as a company of the future - digital and exemplary
igus was honoured by "NRW - Economy in Transition" for its strong digital focus
In October 2022, the Rheinische Post, together with the "Germany - Land of Ideas" initiative and the General-Anzeiger Bonn, organised the "NRW - Economy in Transition" competition for the fifth time. Here, companies are honoured that are particularly successful in the transformation with regard to digitalisation, globalisation and the corona pandemic. In the "Medium-Sized & Group" category, igus was honoured in particular for the strong digital orientation of the company.
Digital services - what do we offer our customers?
Our customer-level innovations range from digital tools such as online configurators to digital business models such as online platforms to smart plastics – digitally enhanced products equipped with sensors for generating, exchanging, and evaluating data. These products are an important building block for predictive maintenance solutions. We practice "failing fast" during development and use Build-Measure-Learn to continuously improve our results. Below you will find some examples of our digital services and solutions.
Digital consultation
You can receive digital advice via smartphone, desktop sharing or chat. This makes virtual visits for assembly tools, drawings and machine inspections easy for everyone involved. Get in touch with us and we will establish a virtual connection together.
Experience the movement of tomorrow virtually with the IMPS
In times of pandemic and home office, customer contacts became more impersonal and digital. With the IMPS (igus motion plastics show) we have created an opportunity to present our products to customers as closely and as realistically as possible. Anyone interested can discover the 400m² physical-virtual trade show stand online. On your own or during a guided tour together with igus experts live at the trade show stand.
smart plastics: our forward-looking products
Intelligent energy chains, cables, plain and slewing ring bearings, and linear guides set new standards in maintenance and repair. These smart plastics products recognize your maintenance needs, make forecasts, and thus avoid system or production downtime. Sensors record component condition and transmit the data. For example, e-chains can be monitored for push/pull forces during operation and serviced before a fault occurs.
Online tools for support and individualisation
We consider something a product only if it can be configured online. We are therefore continuously working on our online tools to make motion plastics products customisable for our customers. Based on our laboratory data, we can also provide reliable information for calculating service life. Below you will find a small selection of online tools that you can try out directly:
Our online platforms bring users and providers together
AI solutions for fast assistance
igusFinder: Find the right solution quickly with the new AI assistant
The new AI assistant from igus helps you to find the optimum solution in seconds. Simply enter the problem and immediately receive the appropriate application. Whether by text, image or website - the igusFinder recognises your challenge and shows you how other customers have already solved it. Including suitable products, technical details and direct contact with our experts.
igusGO app: Discover optimisation potential in seconds thanks to revolutionary AI product search
With the revolutionary app, you can discover the optimisation potential of thousands of machines in just a few seconds. Simply take a photo of the application and our app will show you how you can optimise it with motion plastics. You can easily improve the technology of your machines and save costs at the same time. igusGO is available free of charge on Google Play and in the App Store as well as a web version.
iguverse: industrial metaverse for sales and engineering
With the iguverse, we bring sales and engineering into the virtual world. We offer you an efficient and user-friendly platform for sustainable product development and rapid prototype production. You can use digital twins to develop your machines and systems in virtual reality. This is next-generation collaborative engineering. Discover the advantages and possible uses of the iguverse now!
