Inspection services can ensure maximum service life and ROI for your cable carrier system

When production uptime is critical, you need confidence that your cable carrier system is performing correctly. Our engineering team provides expert support before installation, at start-up, and throughout the system lifecycle to minimise risk and reduce maintenance effort.

We define clear scopes of work and material requirements to ensure efficient, cost‑effective installations, confirm that new e‑chain® systems are ready to run as intended, and deliver ongoing inspections to keep your equipment operating reliably, so you don’t have to worry about maintenance.

Inspection services:

Pre‑installation inspections
Commissioning and start‑up inspections
Annual and biannual check‑ups
Failure analysis and troubleshooting

Commissioning & Start-up Inspection with Annual/Bi-annual Check-ups for Damaged/Worn Parts

Incorrect installation or unnoticed wear can lead to costly downtime. An igus® engineer can carry out a detailed inspection of all system components to verify condition, identify potential issues, and certify that your system is ready to run.

Services include:

Wear analysis - inspection of the e‑chain® for abnormal wear, cable wear or damage, and checks of glide bars and guide troughs.
Documentation - scope of work for recommended adjustments, bill of materials (BOM) for required parts, and warranty inspection certificates.

Failure analysis and pre-work inspections minimise costs and time for jobs

If your system has failed or is showing signs of abnormal operation, our engineers can assess the issue, identify areas of concern, and work with you to determine the most effective path forward. We take your goals, operational needs, and budget into account to develop a practical and reliable plan.

Services include:

Inspection of existing e‑chain® or cable carrier systems
Identification and isolation of problem areas
Determine the cause of failure
Preparation of a detailed failure report
Development of a restoration or improvement plan
Documentation including scope of work and bill of materials (BOM) for required parts

Fleet inspection services for accurate maintenance planning

Our engineers maintain a detailed record of your equipment, including service history and upcoming maintenance or replacement requirements. They provide clear reports on system condition, projected servicing costs, and recommended work schedules.

Services include: