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igus® Ltd.

Caswell Road

Northampton, NN4 7PW

01604 677240

QMS Scope

With the global headquarters in Cologne, Germany, igus® is the largest producer of injection moulded polymer bearings and reinforced plastic cable carriers in the world. igus® possesses plastic bearing experience since 1964, cable carrier experience since 1971 and continuousflex cable since 1989, igus® provides the right solution based on 100,000 products available from stock with between 1,500 and 2,500 new product introductions each year.

The scope of the Quality Management System (QMS) encompasses the wholly owned igus® subsidiary based at the Brackmills Estate in Northampton, in the UK. Our activities comprise the sale, assembly, and distribution of igus® products. Product lines include industry-leading e-chain cable carriers, chainflex® continuous-flex cables, iglidur® plastic plain bearings, igubal® spherical bearings, drylin® linear bearings and guide Systems.

igus® does not engage in the designing, development or changing the design of products that igus GmbH manufacture. Thus, our Quality Management System (QMS) does not encompass design and development of products (8.3. of ISO 9001:2015).

Product machining/modifications, installations, and delivery are outsourced and are covered by the Quality Management System (QMS) only as far as the company’s control and influence extends.

igus® Quality Policy

Top Management has established and implemented, in conjunction with the Systems Manager, the company’s Quality Policy to ensure it is appropriate to the purpose and context of the organisation and supports its strategic direction. The Quality Policy is regularly maintained and is reviewed annually as part of the Quality Management System (QMS) Management Review or whenever circumstances change.

igus® is committed to consistently provide products and services to meet customer requirements and exceed their expectations for quality, safety, cost, delivery, and value. This Quality Policy provides a framework for setting Quality Objectives and enhance quality performance. igus® uses the following principles to guide our efforts:

igus® 4 point plan

· Continue to resource out Quality Management System (QMS) to meet the standards of the ISO 9001 certification;
· Meet or exceed legal requirements applicable to igus®, customer or industry-specific requirements, and other pertinent requirements;
· Increase customer satisfaction through on-time delivery, conforming and defect-free products, and complaint-free performance;
· Pursue continuous improvement in Quality Management System (QMS) through the annual development and consistent evaluation of the Quality Objectives and Targets;
· Implement awareness and training programs to enhance employee performance and engagement with the Quality Management System (QMS);
· Clearly communicate relevant quality policies, practices, and impact to interested parties.
· Maximise igus® performance and profits through the elimination of quality problems and related costs.