Next level maintenance ... for the best support, service and supply from igus

igus® takes care of your application!For the first time, superwise combines the first-class igus product service with the latest sensor technology from smart plastics in one cable portfolio

superwise is our smart service that protects you from unexpected failures of your e-chain application. You can now sit back and relax because we take the responsibility of contacting you proactively as soon as the service life of your built-in e-chain system is nearing an end, or an unforeseeable event in the sensor data endangers your production. And should something unforeseen happen on site, the smart plastics components protect your e-chain application and prevent total failure by switching off fast.

Through the systematic as well as AI-supported evaluation of the customer's application or project data, igus® offers a whole host of advantages with superwise. For example, we can actively inform you about price, delivery time and possible product improvements before an upcoming exchange.

Arrange an individual product presentation

Tech up

Ensure the desired overall equipment effectiveness (OEE) at all times
Optimum transparency of all smart plastics components thanks to centralised customer portal with all available machine data

Cost down

Order spare parts, maintenance work or monitoring devices with just one click
Centralised management of all available smart plastics assets in one portal

Proof

Numerous tried-and-tested smart plastics projects and ongoing maintenance contracts

Sustainability

Product replacement based on use reduces unnecessary material consumption

Service levels

We offer four levels of the superwise service. This allows you to choose the right package from our range. Please feel free to contact us, we will be happy to advise you.

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The superwise service - simply explained

superwise basic

... Security through experience ...

With the superwise basic service, we give you access to the superwise portal.

There you can view the recommended replacement time for your energy chain. We base this statement on the information and data you provide by using statistically determined values.

In addition, we offer you the service of informing you of inspection dates in good time.

We use details such as the number of cycles per day, speed, acceleration, fill weight and ambient conditions to calculate the expected service life. With these specifications, you can create time-controlled maintenance plans.

The basic version provides you with:

An overview of the smart plastics components in use (shown on the dashboard)
Maintenance management via the dashboard
Saving of the respective installation date
Information on the recommended replacement time based on statistical values
Next-service reminder
Sensors for condition monitoring as an option (to avoid total damage in the event of a crash)

You are also welcome to make a maintenance contract with us.

superwise silver

... Precisely know the status of your energy chain

With the superwise silver service, you can supplement your energy chain with our i.Sense modules and the ComBox. These systems determine an exact movement profile of your energy chain and send it to the superwise portal.

This makes a precise statement on the recommended replacement time for your energy chain and corresponding maintenance recommendations.

With the help of the i.Sense sensors, the number of cycles, speed, acceleration and any anomalies that occur are recorded and transmitted to the superwise portal, where a graphical display is created.

The silver version provides you with:

All advantages of the basic version
Adaptive replacement recommendation based on the actual movement profile
Customised maintenance schedules based on use
Identification of anomalies and defined follow-up measures
Proactive contact from igus® if action is required
The i.Sense module detects situations in which specified values are exceeded and issues an alarm or notification.

superwise gold

... Highest precision thanks to top-quality sensors ...

The superwise gold service uses high-quality sensors to provide you with precise and comprehensive information about your components.

Thanks to sensitive sensors and sophisticated i.Cee modules, highly detailed data can be collected.

On this basis, it is possible to make precise predictions about the individual condition and the expected recommended replacement time**.**

The gold version provides you with:

All advantages of the silver version
Dynamic replacement recommendations, sensor-based with the help of wear sensors
High-resolution sensor data available on the dashboard
Remote access via IoT for data transfer. No integration into existing network structures
Automatic security updates

superwise platinum

... Leave the worrying to us ...

The superwise platinum service makes your life easier.

You get all advantages of the superwise gold service plus complete peace of mind with regard to your data.

The platinum version provides you with:

All advantages of the gold version
Data security through customised integration into your own network structure

Predictive maintenance successfully realised

i.Cee in practice

Sewage and wastewater treatment plants

Ports and container cranes

Conveying and bulk handling

"What should you consider when selecting e-chains® in terms of maintenance?"

10 tips for a "maintenance-friendly" energy chain

This short guide provides numerous practical tips and tricks on what this means in concrete terms and what designers should consider.

To PDF download

Avoid breakdowns, increase service life

i.Cee provides CFL with an estimate of the system's service life, taking into account condition monitoring data such as temperature, travel speed or distance travelled, and provides maintenance and inspection instructions.

Société Nationale des Chemins de Fer Luxembourgeois (CFL)

Worldwide customer applications

Whether in international automotive production, the global crane industry or in regional wastewater treatment plants, i.Sense EC.P systems are used successfully wherever maintenance costs are saved and machine downtime is prevented:

To application examples

You alone decide on the route & access of the data

Data transfer within your local company network (i.Cee:local) or via the secure cloud (i.Cee:cloud)

i.Cee:local

Your data never leaves your company network, as the i.Cee software only communicates within the networks you specify. The spectrum ranges from an energy chain within a machine to a machine park and its own output interface.

i.Cee:cloud

With this Internet-based solution, the data makes a stopover via i.Cee.net, a so-called data concentrator. The i.Cee.net is located on site, which means you can stop or adjust the data exchange to the cloud at any time.

Smart machine data acquisition ...

... for predictive maintenance concepts

The i.Cee module can be integrated into predictive maintenance concepts in a number of ways. From preventive service management, which schedules regular maintenance depending on use, to location-independent fault management, which uses various mobile channels to immediately report any unforeseen change. All information is aggregated in a modern dashboard, online or offline in the local network, depending on the customer's requirements.

Predictive maintenance with smart plastics | i.Cee

White paper on optimising overall equipment effectiveness (OEE)

Differentiates condition monitoring from predictive maintenance

This white paper explains

Condition monitoring (i.Sense) at igus
Predictive maintenance (i.Cee) at igus
The technology behind both systems
What both systems offer for energy supply in the industry

Go to download

More time for your own ideas ...

... thanks to less downtime with igus i.Cee
In automotive production, the cable never stops. Collaborating robot arms for assembly and welding are in continuous use, as are all the components that supply them with energy and data. It is in environments like this that predictive maintenance make the most sense. Whether for a new Industry 4.0 project or efficiency-driven retrofitting, our smart plastics solutions are available as universal modular systems and can be individually adapted to any system.

Predictive maintenance in automotive production